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What Families Should Know About Visitation at Children’s Hospital of Richmond at VCU

Children’s Hospital of Richmond at VCU is here to care for kids and families and provide the latest information about COVID-19. Providers are communicating with local health authorities as well as children’s hospital colleagues throughout the country and across the globe to share knowledge and ensure we can continue delivering the best care to everyone who needs us. There is also collaboration with community pediatricians and other key children’s partners who are equally committed to putting children and families first in trying times like this.

Multiple infection prevention measures have been taken to ensure the health and safety of patients, families, and team members.

What families should know:

The visitor policy has changed to limit the number of in-person interactions.

  • Inpatient pediatric patients: 2 visitors per day
  • Pediatric ER patients: 1 visitor per day
  • Pediatric patients undergoing surgery, procedures or other testing: 1 visitor per day
  • Transitional Care Unit (long term care) patients: visitation only allowed for emergencies
  • No one under 16 will be allowed to visit patients in the hospital or attend outpatient appointments with patients

In addition, please note the following:

VCU is communicating with families to postpone and reschedule most non-urgent outpatient appointments, surgeries and procedures.

Brook Road and VCU Dental Clinics are closed except for emergency needs.

VCU is offering increased telehealth services via phone, virtual video visits and the patient portal.

VCU is screening patients and visitors before they enter our facilities (thermal temperature checks and questions about symptoms).

Our RMHC Sibling Center is closed.

VCU Health routinely cares for people with all types of infections, and the hospital is well-equipped and prepared to safely care for patients with COVID-19.

Times like these can be challenging and confusing for families. Families should visit for the latest information on visitation guidelines; appointment changes; and family-friendly, fact-based articles, videos and downloadable tools containing up-to-date information on COVID-19. 


About VCU and VCU Health

Virginia Commonwealth University is a major, urban public research university with national and international rankings in sponsored research. Located in downtown Richmond, VCU enrolls more than 31,000 students in 217 degree and certificate programs in the arts, sciences and humanities. Thirty-eight of the programs are unique in Virginia, many of them crossing the disciplines of VCU’s 11 schools and three colleges. The VCU Health brand represents the VCU health sciences academic programs, the VCU Massey Cancer Center and the VCU Health System, which comprises VCU Medical Center (the only academic medical center in the region), Community Memorial Hospital, Children’s Hospital of Richmond at VCU, MCV Physicians and Virginia Premier Health Plan. For more, please visit and

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