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Richmond Family Magazine
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Theatre & Performing Arts

Disney’s “Frozen” at Altria Theater is More than the Movie – More Songs! More Action! More Fun! 

Joan TupponceBy Joan TupponceOctober 15, 2023
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Is falling in love with a reindeer a real thing? It is if you’re an audience member, watching the touring production of Disney Frozen. The lovable creature in question is Sven, the sidekick of the iceman Kristoff. Not only is the puppet lifelike, but the performance by Collin Baja, the night I saw the show, Dan Phlehal on other nights, was so reindeer-like that you feel as if you’re watching the real thing with all of it nuances and expressions. 

The touring production of Frozen, now playing Altria Theater through October 22, tells the tale of two sisters – Queen Elsa and Princess Anna – who prove throughout the show that nothing can break a sisterly bond. They are strong, resourceful women who discover the depth of true love, not for a prince or a handsome suitor but for a sister – a sentiment that can heal even the coldest heart.

For those of you who have seen the animated film Frozen and think you know the story from start to finish, think again. The touring production builds on the original movie, giving more depth to the characters and the relationships between them. It also includes twelve new songs, in addition to all the beloved hits. 

The first act of the production moves gracefully through some of Frozen’s most well-known songs and moments, including the absolute showstopper Let It Go. Between the music, scenic design, lighting, special effects and lavish costume design, including an illusion dress, it creates an icy winter wonderland that sparkles and glistens like diamonds.  

Caroline Bowman as Elsa - set with frozen shards of ice
Caroline Bowman as Elsa in Disney Theatrical Production of FROZEN. [Photo by Matthew Murphey]

The second act, much like the second half of the movie, represents the darker moments  of the story that slow the momentum of the show. Here’s where you will find several new songs that don’t carry the same energy as the songs in the first act. And, while every song is sung beautifully by a magnificent ensemble cast as well as the stars of the show, it just doesn’t have the same feel that was present earlier in the night. 

When it comes to the actors on stage, the caliber of talent is off the charts. There is no weak link in this production. 

In addition to Sven, several members of the cast are standouts. Jeremy Davis who brings the puppet Olaf to life shows us the same innocent side of the snowman that we have grown to love – who doesn’t love a snowman who adores summer.

Preston Perez plays the two-faced Hans with a deceitful grace while Dominic Dorset brings a refreshing sincerity to Kristoff that feels honest and real. 

Lauren Nicole Chapman who plays the playful, even naughty at times, Anna, is a pure joy to watch. Disney has given the character several amusing moments that you won’t find in the animated film – hint, they involve the opposite sex and her fondness for a good looking man. Chapman has an ease on stage and a voice that will capture your heart.

Caroline Bowman, Elsa, in this production, has a voice that soars, reaching the balcony with clear, crisp notes. Her rendition of Let It Go will bring chills — no it’s not the icy touch she has. but the quality of her voice. She is mesmerizing. 

This production is a definite hit with lovers and non-lovers of the animated version. Catch it before it leaves town. You will be happy you did. By the way, watch out for all the adorable Annas and Elsas dressed in full costume that are sitting in the audience – so cute.


Frozen, like other Disney on Broadway performances, is recommended for a general audience. As an advisory to adults who might bring young children, Disney recommends its productions for ages six and up. Please note that Altria Theater admits guests ages two and up. All guests entering the theater, regardless of age, must have a ticket.

Children's Theatre Frozen Just Joan Reviews Theatre
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Joan Tupponce
Joan Tupponce

An award-winning writer based in Richmond, Joan Tupponce is a parent, grandparent, and self-admitted Disney freak. She writes about anything and everything and enjoys meeting inspiring people and telling their stories. Joan’s work has appeared in RFM since the magazine’s first issue in October 2009. Look for original and exclusive online articles about Richmond-area people, places, and ideas at Just Joan: RVA Storyteller.

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